Contact Us

If you are experiencing any problems or have any questions about your LuggageWorks bag our Customer Service Department is here to help. Please feel free to email us at support@luggageworks.net or call us directly at 417-459-4250.

ORDER PROCESSING:

We are open 8am-5pm CST Mon-Fri and are closed on weekends. Orders placed over the weekend will not be processed until Monday morning. Please see shipping polices and rates for order turnaround time.

Payments Accepted – we only accept Visa, MasterCard, Discover, and American Express. We do not accept payments via check, money order, or cash.

Changing/Cancelling Orders – to change or cancel an order, please email us at support@luggageworks.net or call us directly at 417-459-4250 and, if your order has not already been processed and shipped, we will make the adjustments you need. If the order has already shipped, we cannot make these adjustments.

OUR LOCATION:

LuggageWorks has been located in Aurora, MO since the brand was founded in 1989.

If you would like to send us mail:

579 West High St.
Aurora, MO 65605