Repair Request

In stock

Premium Update (Executive Series $239.99 | Stealth Series $269.99 | Premier Series $299.99)


  • Return shipping to addresses in the 48 contiguous states.
  • Repair any issues on the rolling bag frame
  • All zippers and fabric will be brand new. 

We will begin repairs immediately and email you an invoice when complete. Payment will be due at that time. 

 Some older/discontinued models are not eligible - we will contact you with options if that is the case.

Standard Update ($199.99)


  • Repair all issues on the rolling bag.

Extra Charges:

  • Return shipping
  • Bottom or top casting replacement (if needed)

We will begin repairs and email an invoice when complete.

Itemized repairs (variable price)

The Repair Center will complete a full inspection of your luggage and contact you via email or phone to discuss repairs recommended and the associated cost.  We will begin fixing the luggage upon your approval and email an invoice when complete.

Please note, certain discontinued models cannot be repaired to our durability standards due to parts availability and excessive fabric/zipper deterioration.
In those cases, our team will contact you with great trade in options.

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